Knowledge Management & Onboarding
Onboard new employees faster with an assistant that explains company-specific knowledge.
Onboarding costs experienced colleagues significant time on repetitive explanations. A knowledge assistant guides new employees through processes, tools and contacts, based on approved internal knowledge, relieving teams and speeding up new hires' productivity.
- Faster productivity of new employees.
- Relief for experienced colleagues from repeat questions.
- Consistent knowledge level across locations.
Time to full productivity
Time to value
Fewer questions to mentors
New-hire satisfaction
Calculated from saved mentoring hours per new hire multiplied by annual hiring volume.
- 01
Onboarding analysis
Collect typical questions and pitfalls of new employees.
- 02
Knowledge preparation
Structure Confluence content and handbooks.
- 03
Assistant configuration
Set up role-based answers per department.
- 04
Test phase
Trial with current new hires and feedback.
- 05
Integration into onboarding program
Fixed part of the onboarding plan.
Steps
Data sources
Stakeholders
From first data access to production – every step delivers a tangible interim result.
Confluence
Process descriptions and team wikis.
HR onboarding plans
Structured schedules for new employees.
Org charts
Responsibilities and contacts.
Handbooks
Guidelines and work instructions.
Training materials
Existing training and induction content.
Roles & permissions concept
Controls which content is visible per department.
New employees
Self-service access to relevant knowledge.
HR
Scalable, consistent onboarding.
Business teams
Less time spent on training.
Management
Shorter time-to-productivity per hire.
Faster productivity of new employees.
Relief for experienced colleagues from repeat questions.
Consistent knowledge level across locations.
Better experience for new employees.
Knowledge is preserved when employees change roles.
With a solid data foundation this use case gets faster, cheaper and far more stable.
A structured knowledge base reduces preparation effort.
Role-based access control ensures relevant content per team.
Existing HR systems supply context on the hiring process.
EU hosting ensures proper handling of personal data.
Internal enterprise GPT
Shared knowledge base for all employees.
Document chat (RAG)
Enables deeper research beyond onboarding.
Meeting & minutes assistant
Minutes provide additional context for new colleagues.
Internal Enterprise GPT
A company-owned chat assistant that reliably answers questions on processes, policies and expertise.
Document Chat (RAG)
Search large document sets via chat instead of manually digging through contracts and reports.
Service & Repair Assistant
Technicians get precise repair guidance on-site, drawn from manuals and ticket history.