AI & BI use case · Business Intelligence

Receivables management

Target open items and accelerate incoming payments.

What it's about

Receivables management prioritises dunning and reminders by default probability and customer value, balancing liquidity and customer relationships.

  • Better cash flow
  • Cost reduction
  • Higher customer satisfaction
Business case & ROI
−20 %

overdue receivables

+15 %

incoming payments

4–6 Mon.

payback

−25 %

dunning effort

Calculated from reduced bad debt and lower dunning effort.

How we do it
  1. 01

    Data integration

    Consolidate data from ERP, MES and further sources for Receivables management.

  2. 02

    Data quality

    Clean, harmonise and validate data for plausibility.

  3. 03

    Model development

    Train and validate the Receivables management model on historical data.

  4. 04

    Pilot

    Pilot Receivables management in one area and collect feedback.

  5. 05

    Rollout

    Scale the solution and integrate it into operational processes.

5

Steps

6

Data sources

4

Stakeholders

From first data access to production – every step delivers a tangible interim result.

Data typically needed

Financial data

Cost centres, budgets, cash flows and invoices.

Customer data

Contracts, cases and communication.

ERP data

Master and transaction data from ERP.

Sales data

Orders, revenue, channels and customer feedback.

Documents

Specifications, quotes, contracts and reports.

Order data

Customer orders, line items and dates.

Stakeholders
  • CFO

    Receives reliable financial and risk metrics.

  • Controlling

    Quantifies effects and supports budgeting.

  • Sales

    Uses data-driven pricing and sales steering.

  • IT

    Builds on a scalable and secure data infrastructure.

Typical business value
01

Better cash flow

02

Cost reduction

03

Higher customer satisfaction

04

Higher efficiency

05

Lower risk

The data platform advantage

With a solid data foundation this use case gets faster, cheaper and far more stable.

Central data platform

Real-time data integration

Scalable analytics pipelines

Reusable data products

Build a data platform
Synergies & positive side effects

Demand forecasting

Data flow enables more precise forecasts.

Automated reporting

Metrics are provided without manual effort.

BI reporting

Metrics are delivered in dashboards.