Decode your data!
The challenge
The aim was to reduce the time spent in Wöhler’s service and repair department. We achieved this in two ways:
- The technician is provided with a guided repair in which the AI suggests how the device is likely to need to be repaired.
- The AI automatically generates the cost estimate for the repair so that the device does not have to be checked in advance before the customer gives their approval for the repair.
Business Value
- Guided repair in service with > 90% accuracy
- Automated cost estimate with low deviation
- 25% time saving for service staff
- Better customer experience thanks to up to 50% faster service process
Our customer presents the project
Our mission
- Ailio unleashes the potential of your data
- We advise honestly and without buzzword bingo
- Our motto: Do instead of talk!
- End-to-end solutions from prototype to production from a single source
The project approach
-
#1 Recognize potential
We get to know each other and Ailio creates a free potential analysis. -
#2 Workshop
Together we define a lighthouse project with high business value that can be delivered in 1-3 months. -
#3 Data Sprint
Ailio analyzes your database and builds an initial proof of concept with little effort. -
#4 MVP
After a successful data sprint, we put the use case on the road. -
#5 Full Release
Together we optimize the success metrics and roll out our solution company-wide.
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